Case Studies

Case Study

Case Studies

ICON PLC – Unified Communication Design, Deployment & Support

ICON is an Irish-headquartered developer of drugs to the pharmaceutical, biotechnology and medical device industries. ICON offers consulting, clinical development, and commercialisation services in a broad range of therapeutic areas from a global network of offices. As of 2021, ICON has over 17,000 employees in 94 locations spread across 40 countries.

Projects Comm
was engaged as a SME / Supplier to provide an extensive consultation to assess the current architecture of the communication infrastructure to form a Design and deployment strategy and engineer a best-in-class Cisco Unified Communication solution.

Solution Benefits

  • Extensive multi-site Unified Communication Design & Deployment.
  • On site & Off-site Consultancy & Level 3 support
  • Architecture review, gap analysis and scope of improvement.
  • Configuration planning and assessments
  • Vendor Coordination
  • Assistance in RFP process
  • Plan UC projects and coordinate with Project Management.
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